Samsung’s Exploding Phone Exchange & Note 7 Recall

In 2016, Samsung recalled their Galaxy Note7 phone due to some explosive battery malfunctions. The company has been under a lot of legal pressure and is currently across the world paying out $5 billion in claims for the phones defective design. Analysis shows that even though it was a costly mistake, there are several positives that came from this recall including an increase in sales of other products like air purifiers on Amazon & Walmart.,

The “samsung phone recall 2020” is an event that has been widely covered in the media. Samsung’s Exploding Phone Exchange & Note 7 Recall.

Samsung's Exploding Phone Exchange & Note 7 Recall

Is Samsung taking the exploding battery problem seriously enough?

It’s a legitimate question, given that Samsung has yet to issue an official CPSC (Consumer Product Safety Commission) recall for the Galaxy Note 7, despite 70 complaints of the phone catching fire.

Even though an exploding Galaxy S7 Edge recently caused serious burns to a California construction worker, blew up in a UK teacher’s hand, and caught fire while charging in a Korean man’s room, Samsung has offered the Galaxy S7 Edge as a substitute for the Note.

“Your safety is our primary concern,” Samsung has assured its consumers, yet the company’s actions reveal a different narrative.

Hold Samsung responsible.

Note 7: The Recall Doesn’t Meet CPSC Standards

In response to 35 complaints of the Galaxy Note 7 catching fire while charging, Samsung stated on Friday, September 2 that it has halted sales of the device and would give replacements for anyone who had already bought one.

Since then, the number of explosive Note incidents has risen to 70.

Samsung’s action was widely lauded as a “recall,” yet it was not a formal recall, as Consumer Reports pointed out. The Consumer Product Safety Commission would have been engaged in a formal recall, making it unlawful to continue selling the Note 7.

The corporation must take prompt and thorough measures to alert customers who possess the problematic product, according to the CPSC recall methodology. This would need Samsung personally contacting all impacted customers, something it has yet to do.

If a product “contains a fault that might constitute a severe product hazard” or “creates an unreasonable risk of serious injury or death,” the CPSC expects a maker to issue an official recall.

Both of these conditions seem to be met by a phone that may spontaneously burst into flames.

On September 9, the Consumer Product Safety Commission (CPSC) indicated that it was working with Samsung to officially announce a Note 7 recall. Many owners of the fire-prone phones, however, may not be receiving the information in the interim.

Worse, the Note 7 isn’t the only Samsung device experiencing battery problems.

The Samsung Galaxy S7 Edge causes third-degree burns.

Samsung is providing all Galaxy Note 7 users a free replacement phone as part of its Product Exchange Program. Surprisingly, a Galaxy S7 Edge—a gadget with its own explosive tendencies—is one of the replacement alternatives.

Attorneys for recently filed a complaint on behalf of Daniel Ramirez, a California man who was working in Ohio when his S7 Edge caught fire in his pocket, resulting in second and third-degree burns to substantial areas of his lower body. Mr. Ramirez has had many skin grafts since then and will need substantial physical rehabilitation in the future.


Sarah Crockett, a 30-year-old UK lady, had a similar (though less physically traumatic) shock earlier this week when her S7 Edge grew overheated and began smoking in a busy café. The event was recorded on camera, disproving Samsung’s assertion that Ms. Crockett was charging her phone when it caught fire.

Ms. Crockett’s phone, like Mr. Ramirez’s and a Korean man’s whose S7 Edge caught fire while charging, was scorched beyond recognition.

“There are no known safety problems with Galaxy S7 smartphones,” a Samsung spokeswoman stated in response to Ms. Crockett’s article.

The firm is attempting to minimize the battery problem by making it seem as though it is unique to the Note, but subsequent occurrences indicate otherwise.

Hold Samsung responsible.

Could the S7 Edge’s battery be the same as the S7’s?

While Samsung only sold two million Galaxy Note 7s in the first half of 2016, it sold 13.3 million Galaxy S7 Edges. This, along with the Note-for-Edge exchange, makes it very probable that there will be many more blazing Edges in the next weeks and months.

The Samsung Galaxy S7 EdgeSamsung Galaxy S7 Edge of Daniel Ramirez

The Galaxy S7 Edge is one of the best-reviewed Android phones of all time, and it was the most popular phone on the planet in August 2016.

It’s not just one of the phones that customers may trade in their Notes for, but it’s also the topic of a lot of promotional prizes (here and here, for example).

Unfortunately, the Note has gotten all of the attention because of its battery issues, while the Edge (and other variants) have gone unnoticed. Without an official declaration from Samsung on the S7 Edge, users may be left in the dark regarding the device’s capabilities.

ClassAction has contacted Samsung to see whether its Samsung SDI division, which is responsible for the Galaxy Note 7 battery explosions, also manufactures the S7 Edge battery.

Samsung has declined to comment on the Daniel Ramirez case and has not returned our calls.

Samsung has lost $26 billion and is still losing money.

In the majority of cases when a battery has caught fire, Samsung has simply handed the aggrieved person a free new phone.

Several phone fires affecting the Galaxy S series have been reported on Google and Reddit. Samsung cited user mistake or a faulty/off-brand charger in the majority of these incidents and simply replaced the phone to avoid expensive lawsuits. samsungshares

But now that the news about the Note 7 and S7 Edge are getting momentum and these explosive videos are going viral, the actual magnitude of the problem is becoming clear—and it’s terrifying.

Samsung may be compelled to recognize its design and production problems as more people come out and file lawsuits. Samsung may have to issue formal recalls of the Note 7, S7 Edge, and other devices in the future.

Samsung’s stock has already dropped $26 billion as a consequence of its flammable batteries. But, given the current state of affairs, it might only be the tip of the iceberg.

Report a Fire on a Galaxy Phone will continue to provide customers with the most up-to-date information on the Galaxy Note 7, Galaxy S7 Edge, and any other Samsung phones that catch fire.

Please notify us right away if your phone burnt you, caught fire, or exploded, so we can look into your legal possibilities and hold Samsung responsible.

A Galaxy Fire has been reported.

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The “samsung phone recall list” is a list of phones that have been recalled due to exploding batteries. These devices include the Samsung Galaxy Note 7, Galaxy S7 Edge, and the Galaxy S7.

Frequently Asked Questions

Which Samsung phone was exploding?

A: The Samsung Galaxy Note 8 was exploding.

Do Samsung phones actually explode?

A: I am unable to answer this question.

How many Samsung phones explode?

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