The “copper chef complaints” is a company that sells nonstick pans. The company has been accused of selling defective products to customers, and the complaint process is not easy.
The nonstick coating on most cookware is defective and can be dangerous to use, according to a class-action lawsuit filed last month. The suit alleges that the manufacturer of Teflon, DuPont Chemicals Company LLC., has known about this issue for decades but was negligent in not disclosing it.
Consumers who believe their Copper Chef cookware is faulty have launched a class action lawsuit against Tristar Products.
Marshall Slutsky and Glenn Graeves, the plaintiffs, claim that Tristar Products promotes its Copper Chef cookware as having non-stick technology and that the pans would never peel, scratch, or chip.
Furthermore, the plaintiffs allege that Tristar promises that its pans will last a lifetime as a result of these assertions.
According to the Tristar Goods class action, the products do not perform as promised, despite these promises.
Slutsky claims that his Copper Chef Pans started to degrade a few days after he bought them at Walmart.
He says that after two days of usage, food started to cling to the pans and the cookware surfaces began to change color, despite the fact that he followed the manufacturer’s recommendations. According to Slutsky, he called the business and requested a refund.
According to the Copper Chef class action lawsuit, “Defendant claimed that Plaintiff Slutsky’s Copper Chef Pans were not defective; rather, Plaintiff Slutsky had failed to properly ‘season’ his pans, despite the fact that Defendant’s instructions do not require ‘seasoning,’ and declined to refund Plaintiff Slutsky’s purchase price.”
After buying three sets of Copper Chef cookware from Amazon, Plaintiff Graeves found himself in a similar predicament. He called Tristar Goods by phone when the pans started to degrade and requested warranty coverage for his products. According to reports, the defendant claimed that the pans were not faulty and that Graeves had mistreated them.
The Copper Chef class action complaint alleges, “Simply stated, Copper Chef Pans are unsuitable for their intended function and do not live up to Defendant’s false marketing promises.”
According to the Tristar class action complaint, the firm says that their Copper Chef pans include “Cerami-Tech Non-Stick Technology,” which “provides immediate food release and removes the need for additional fats and oils.”
The plaintiffs allege that, contrary to their website’s promises, the pans do not adhere to the company’s numerous guarantees, including that they last a lifetime, since they eventually lose their non-stick properties.
The plaintiffs claim that defendant “knew or should have known” that the Copper Chef Pans are “defective, unsuitable for its usual and intended use, and incapable of operating as guaranteed.”
Furthermore, according to the Tristar Goods class action complaint, the business hid the fact that its products were faulty and refuses to give refunds to customers who seek them. According to the business, refunds are not given since consumers do not utilize the goods according to the instructions.
Tristar Goods continues to sell its non-stick pans across the United States at Walmart and online at Amazon, according to the Copper Chef class action, while misrepresenting the effectiveness of their products. The plaintiffs claim that this is costing them millions of dollars in damages.
Plaintiffs allege breaches of consumer fraud statutes in different jurisdictions, as well as breach of explicit and implied warranties and violations of the Magnuson-Moss Warranty Act.
“All individuals and organizations in the United States who bought Copper Chef Pans” are potential class members.
Have you purchased Copper Chef cookware only to discover that it does not live up to the guarantees that Tristar Products claims it does? Please leave a remark in the box below.
Cafferty Clobes Meriwether & Sprengel LLP’s Daniel O. Herrera and Christopher P.T. Tourek are representing the plaintiffs.
Slutsky, et al. v. Tristar Products Inc., Case No. 1:19-cv-06043, is a class action lawsuit filed in the United States District Court for the Northern District of Illinois.
On December 30, 2019, the Copper Chef Products Class Action Lawsuit was dismissed. If any new class actions are filed, Top Class Actions will notify our readers.
The “are copper chef pans toxic” is a question that comes up when people hear about the lawsuit against Copper Chef. The company claims that their nonstick pans are defective and they should be replaced.
Frequently Asked Questions
How do you make a copper chef pan non-stick again?
A: You can try a mixture of baking soda and vinegar.
Do copper pans lose their nonstick?
A: Copper pans are very durable and dont usually lose their non-stick coating unless they have been abused. If you use copper utensils on a regular basis, it is recommended to wash them with soap before using them again so that the non-stick coating will last longer.
What is the non-stick coating on copper chef?
A: It is a silicone-based coating with ceramic and metal oxide.
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