A Guide to Who Is Exempt from the Do Not Call Registry 

The Do Not Call Registry is a list of telephone numbers that are not to be called by entities on the registry. This list was created in 2003, and there are over 100 million entries.


We’ve been bombarded with spam messages and robocalls from spammers, fraudsters, and telemarketers alike over the past several years. Placing one’s phone number on the National Do Not Call Registry is one of the most effective methods for consumers to fight the increasing flood of spam calls.

What Is the National Do Not Call Registry’s Purpose?

The Federal Trade Commission (FTC) established the Do Not Call Registry to enable customers to opt out of receiving telemarketing calls. Companies may use the National Do Not Call Registry to find out who they can lawfully call. There are currently over 221 million phone numbers on the register.

Adding your phone number to the Do Not Call list does not guarantee that you will not receive any unsolicited calls. The FTC does not, in fact, restrict calls. It is lawful for businesses to disregard the Do Not Contact Registry and call customers nonetheless. Legitimate businesses, on the whole, do not wish to do this and follow the registry’s rules. Scammers, on the other hand, often disregard the register and call nonetheless.

The Do Not Call Registry also enables customers to report nuisance calls and robocalls, even if they are already on the list. Make a note of the number that appears on your caller ID and report it. While many fraudsters utilize fictitious caller ID information, knowing the phone number that seems to have contacted you is a good beginning to start.

What is the process for joining the National Do Not Call Registry?

Consumers may join the national Do Not Call Registry by visiting the registry’s website. Consumers have a number of choices for registering.

Call 1-888-382-1222 from the phone number you wish to register for the first choice. You’ll need to provide the registrar your phone number and an email address if you choose the second option. You will get an email with a link to finish your registration within 72 hours of entering your phone number.

On the Do Not Call Registry’s website, you may discover whether and when your phone number was registered. To verify your registration, you’ll need a phone number and an email address, just as when you register online. Within a few minutes, a verification email will be issued, according to reports.

1631369537_682_A-Guide-to-Who-Is-Exempt-from-the-Do-NotCompanies have 30 days to comply with your request once you finish the registration. Consumers may be unsure what to do if robocalls or telemarketing calls persist beyond this time limit. Although these calls may be the consequence of TCPA breaches, they could also be made on behalf of organizations or businesses that are exempt from the rules.

Who Is Not Covered By The Do Not Call Registry?

Even though your phone number is on the Do Not Call list, not all calls from businesses or groups are prohibited under FTC rules.

The following calls, for example, are permitted:

  • Calls for political action
  • Calls to charity
  • Calls from debt collectors
  • Calls that are only informative
  • Surveys

Even while these calls are free from the registry’s regulations, they are still prohibited from making any kind of sales pitch.

While the FTC allows charity calls, telemarketers making calls on behalf of charities are banned under the Do Not Call regulations.

Any firm with whom you have done business (or attempted to do business) in the last 18 months has the legal right to contact you. They are not permitted to do so once the 18-month period has expired.

You still have choices if you are receiving unsolicited calls from a firm with which you previously conducted business or if your phone number is on the Do Not Call Registry. 

Many companies include a permission to contact form in their company information, so if you made a purchase, signed a contract, or otherwise filled out papers in a business transaction, you may have granted your agreement to be contacted without realizing it.

Furthermore, companies may utilize oral permission to deliver communications, so you may have consented to receive messages or calls that you did not want. 

Some companies may use even more devious methods to get permission, such as enrolling customers into a messaging program automatically or forcing them to sign up for texting in order to complete a purchase.

If you find yourself in a similar position, Norton advises that you may “opt-out” of communications and ask that a business cease contacting you in the future. A business is required by law to respect your withdrawal of permission and cease contacting you.

You may still be getting telemarketing calls, faxes, and messages from a company that should not be contacting you after you opted out, as many customers do. If this is the case, you may have come upon a company prepared to break the law in order to earn a profit. Many customers may lack the time or expertise to pursue legal action against such a firm, therefore companies may attempt to profit from their inactivity. 

Filing a TCPA Complaint

Whether you received telemarketing calls or texts from non-exempt companies or organizations, you may have two options: submit a complaint with the Federal Trade Commission (FTC) and contact with a competent legal team to determine if you may launch a lawsuit against the offending corporation.

Every month, the Federal Trade Commission gets hundreds of thousands of complaints concerning robocalls. While the commission is unable to react to each individual Do Not Call complaint, noting these problems may aid in the identification of patterns and the development of the best effective response. To address the increasing flood of unlawful telemarketing calls, the FTC is working on both legal and technical remedies.

A rising number of customers are resorting to the courts to deal with spam text and robocalls, in addition to submitting a Do Not Call complaint. You may be eligible to launch a TCPA case and seek compensation if you have been bombarded with spam texts or robocalls.

Because pursuing lawsuit may be intimidating, Top Class Actions has prepared you by matching you with an experienced attorney. A lawyer can assist you in determining if you have a claim, navigating the intricacies of litigation, and maximizing your possible reward.

Frequently Asked Questions

Who is exempt from Canadas Do Not call list?

The list is not exhaustive, so there are many exemptions. To find out if a number is on the list, you can check by calling 1-866-532-0323

What type of phone numbers are exempt from the National Do Not Call Registry?

The National Do Not Call Registry is a list of telephone numbers that have been verified as not being used for telemarketing purposes.

How do I get off the Do Not call list?

The Do Not Call Registry is a list of phone numbers that have opted out of receiving telemarketing calls. These numbers are assigned to companies and organizations who do not want to receive unsolicited sales calls from telemarketers.